Below are the positions we are currently looking to fill. If you are not interested in those positions, but are interested in working at EFCU, you may submit an application for future review. Please download our Employment Application here, complete the form (this form is fillable) and email to hr@elkofcu.org.

Now hiring for:

Information Technology Manager (Full-Time)

POSITION TITLE: Information Technology Manager

DEPARTMENT: IT

REPORTING RELATIONSHIPS

POSITION REPORTS TO: VP, IT

POSITION SUPERVISED: Technology Specialist

POSITION PURPOSE
Provide ongoing analysis and planning of the credit union’s technology infrastructure to include, switches, enterprise routers, servers, and network hardware and software. Recommend changes or upgrades or new products that meet the needs of the credit union. Perform maintenance, upgrades, and installation of computer hardware and peripheral equipment. Works with credit union personnel and outside vendors as required.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Monitor network server functions. Implement and monitor controls to ensure standards are maintained.
Communicate with system vendors to resolve technical issues.
Evaluate business needs, objectives, and goals, researching products available to best meet those needs.
Assist staff with daily tasks. Provide technical support as required.
Assist members with all technology related issues as required. Ensure members are served in a highly efficient and effective manner.
Monitor data backup jobs and rotate backup media.
Install and repair computer hardware and peripherals.
Maintain security systems. Generate and review reports regularly.
Keep abreast of current technology trends and notify management of significant updates or suggested technological improvements.
Update and maintain documented system protocols.
Ensure hardware and software and network support is provided to internal staff in a professional, courteous, and timely manner.
Perform other duties, projects or tasks as assigned.

QUALIFICATIONS

EDUCATION/CERTIFICATION:
College degree in IT or related field or an equivalent combination of education, training, and experience.

REQUIRED KNOWLEDGE:

Understanding of Credit Union operations and information technology needs.
Thorough understanding of technology infrastructure.
Thorough knowledge of business software applications.

EXPERIENCE REQUIRED:
Five years to seven years of similar or related experience.

SKILLS/ABILITIES:

Strong analytical and problem-solving skills.
Well organized.
Solid project management abilities.
Good communication skills.
Able to use PC, computer hardware and software, and all related technical equipment.
Demonstrates carefulness about detail and is thorough in completing work tasks.
Performs effectively with frequent workload changes and competing demands.
Maintains confidentiality related to Credit Union operations and work-related information.

TOOLS/EQUIPMENT

Customer Relationship Management CRM Software: [Various programs dependent on industry]

Electronic Mail Software: Email software; e.g. IBM Lotus Notes; Microsoft Outlook

General: General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate encoding, coin counting, and cash counting machines.

Internet Browser Software: Web browser software; Microsoft Internet Explorer; Microsoft Edge; Mozilla Firefox; Google Chrome

Operating Systems Software: Computer operating systems; e.g.Microsoft Windows

Computer Software: Servers, etc.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Finger Dexterity: To individually, or as a group, flex and extend fingers for fine and precise manipulation of small items, or to activate a keyboard mouse. Handling or touching with the fingers, e.g., turning switches on/off, using a telephone push button or 10-key calculator.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.

Pulling: Using upper body to exert force in order to draw, haul, or tug objects in a sustained motion.

Pushing: Using upper body to press against something with steady force in order to thrust forward, downward or outward.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

WORKING CONDITIONS

None. No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Establishing Work Relationships: Establishes and maintains cooperative working relationships.

Number Facility: The ability to add, subtract, multiply, or divide quickly and correctly.

Oral Comprehension: Listens to and understands information and ideas presented through spoken words and sentences.

Oral Expression: Communicates information and ideas in speaking so others will understand.

Speed of Closure: Quickly makes sense of, combines, and organizes information into meaningful patterns.

Written Expression: Communicates information and ideas in writing so others will understand.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to include essential functions and basic duties typically demonstrated by someone in the position. Peripheral tasks, only incidentally related to each position, have generally been excluded.Knowledge, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the functions, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employment-at-will does not impact the employee’s right to negotiate singly or in a group and participate in concerted activities regarding the terms and conditions of their employment under the NLRA. Employees can be terminated for any reason not prohibited by law.

First Name:*		MI:
Last Name:*
Maiden/Previous Name:
Social Security Number: *
Address:*
City:
State:
ZIP Code:
Previous Address: If at current address less than 2 years
Previous City:
Previous State:
Previous ZIP Code:
Home Phone:*
Cell Phone:
E-mail Address:
Referred By:
Are you 18 years of age or older?*
Yes No
Are you fluent in any language(s) other than English:
Yes No
If Yes, please indicate which language(s) you speak:

High School
Name/Address:*
Last year completed:*	1 2 3 4
Did you graduate:*	Yes No
Business/Trade School
Name/Address:
Major:
Last year completed:	1 2 3 4
Did you graduate:	Yes No
Degree:
College
Name/Address:
Major:
Last year completed:	1 2 3 4 5 6
Did you graduate:	Yes No
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Graduate Studies
Name/Address:
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Last year completed:	1 2 3 4 5 6
Did you graduate:	Yes No
Degree:
Other
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Major:
Last year completed:	1 2 3 4
Did you graduate:	Yes No
Degree:

Starting with the present or most recent, list all previous employers. Include self-employment, military service, summer and part-time jobs.
Employer 1
Company Name:*
Company Address:*
City:
State:
ZIP Code:
Position:*
Length of Employment:*	to
Reason for Leaving:*
May we contact this employer:*	Yes No
Name and Title of Supervisor: *
Phone Number:*
E-mail:
Duties: *
Employer 2
Company Name:
Company Address:
City:
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Length of Employment:	to
Reason for Leaving:
May we contact this employer:	Yes No
Name and Title of Supervisor:
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Duties
Employer 3
Company Name:
Company Address:
City:
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ZIP Code:
Position:
Length of Employment:	to
Reason for Leaving:
May we contact this employer:	Yes No
Name and Title of Supervisor:\
Phone Number:
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Employer 4
Company Name:
Company Address:
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ZIP Code:
Position:
Length of Employment:	to
Reason for Leaving:
May we contact this employer:	Yes No
Name and Title of Supervisor:
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List the names of persons not related to you, who know of your work or qualifications.
Reference 1
Name:
Relationship:
Phone:
Reference 2
Name:
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Phone:
Reference 3
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